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    Delivery
    Shipping and payment methods, useful information

    In all cases, the delivery will be made to the specified address, automatically delivered with the most favorable offer from several logistics companies. We have the option of choosing the payment method, choosing from up to three options. We will help you choose the most favorable one by introducing you to the advantages.



    The easiest way to pay for your order is with a bank card. To do this, you must select prepayment as the delivery method, and then enter your bank card details when you reach the payment page.

     

    • Important: we do not have access to your credit card details, they are managed by Stripe, one of the largest international financial service providers in the field of credit card payments. Shipping will begin immediately after your order is placed.

    Online banking

    Payment options

    You have several options for paying for your order: 

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    • The bank card payment method is convenient and simple, ideal for occasional orders.
       

    • You can pay by bank transfer. From the third order onwards, the time spent on ordering can be simplified to one transfer. You can read the details below.
       

    • You can also pay in cash to the courier when you receive your package. Important: not available in all countries!

    You can also pay for your order by bank transfer. In this case, you must also select prepayment when selecting the delivery method, but select Offline payment as the payment method. The system will provide you with the bank details, but you do not need to write them down, as they will be sent to you by email immediately after you have submitted your order. Delivery will begin immediately after the transferred amount has been received.
     

    • The advantage of this solution is that if you want to order a package regularly, we will later transfer the total amount specified at the time of ordering to the company's account and provide your phone number in the bank statement (as a unique identifier), and we will accept your order even without placing an order on the website. You will only have to place an order on the website if there are any changes to your delivery details or order. Details >>>

    There are countries where the cash on delivery option is also available. In such cases, the system will automatically offer the option. In such a case, select the cash on delivery option for the delivery method, and then select Offline payment for the payment method. The delivery will start immediately after submitting your order, and you can pay for your package to the courier, in cash or by bank card.
     

    • Important: You can only pay by cash on delivery if the system offers this option in the delivery options and you specify cash on delivery as the delivery method. Cash on delivery always incurs additional costs. If you specify prepayment as the delivery method but no payment is made, the shipment cannot be sent.

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    Registration and its benefits. The registration process is simple, you can do it by clicking the Login button, selecting registration. You must enter a password and your email address, to which the system will send a code during registration. You must enter the code in the appropriate field, thus confirming that you have entered your email address correctly. The advantage of registration is that you can save your data, which speeds up the ordering process. When you order after logging in, the system saves your orders, so you can view the history at any time later.

    ReOrder program

    If you order a package regularly, we consider the bank transfer as an order.

    ReOrder

    Your bank transfer is also an order!

    If you choose bank prepayment and you have found the package that you want to order regularly, then from the third order the repeated transfer will be considered an order.

     

    • When paying for your order, save our account number among the templates in your banking software so that you can easily find it.
       

    • After transferring the amount paid the previous time, the same package will arrive as last time. Please provide your phone number in the bank statement, it is an excellent unique identifier!
       

    • If your order or details change later, please place a new order on the website, specifying your current needs and accurate delivery details and contact information.

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    Order cancellation, product return regulation

    The Buyer can cancel or return the order or part of it within 30 days
     

    • If the payment has already been made and the Customer cancels the order before the delivery has begun, we will immediately stop the delivery process if required and transfer the paid amount to the customer's account within 48 hours.
       

    • If the delivery has already taken place, the Buyer may return the order in whole or in part within 30 days. It is important that we can only buy back unopened products. In such a case, the Buyer should contact us as a first step so that we can record his request, inform him of the amount to be refunded and agree on the most advantageous return method for him.
       

    • The costs of the return are borne by the Buyer. If the product has arrived, we will check its condition and within 48 hours we will transfer the agreed amount before returning it to the bank account provided by the Customer.

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